Here are some of our Frequently Ask Questions
Q. How do I know I have termites?
A. There are four (4) species of wood-destroying pest in Northern California. Drywood, Subterranean, Dampwood Termites and Powder Post Beetles. Drywood termites are the most common termites found About 78% of structures inspected each year are infested with this type. Subterranean about 26% and dampwood and powder post beetles are about 2%. Drywood termites leave piles of droppings or pellets near their nest. They also swarm on warm days leaving the nest to breed. Swarmers look like red ants with wings. Actually they have a red head and long brown body. Subterranean termites are ground dwelling and build tubes to access their food. Look for mud tubes or swarmers in the spring months. Subterranean swarmers look like small black water ants with wings. The easiest way to identity flying ants from termites is to check the insect’s wings. If the wings are short stubby and end at the rear end of the insect, it is a flying ant. If the wings are long, tear-shaped and twice the length of the insect, it is a termite. Also hollow wood is very good indication.
Q. Can any structure be treated with the microwave process?
A. No. A heavly infected structure should be fumigated first, than controlled by the microwave process.
Q. How does the microwave process work where it can be used?
A. Drywood termites are found in the structure by a visual inspection and then with detection devices. Once detected, the microwave is directed at the termite nest, heating the area to about 200 degrees. Termites are over 90% water and boil to death. There are also low toxic chemicals used in certain applications depending on the species of termites and where its nest is located.
Q. Do you also fumigate?
Q. What does a three (3) year warranty mean?
A. Your entire structure is covered for three (3) years against any old or new infestation regardless of the species or what area of the structure the infestation shows up. All service calls during your warranty period are free of charge. This covers the original and the extended warranties if renewed after the first three (3) years. There are other limited warranties also available.
Q. Do you have to be out over night with the microwave system?
A. No. Treatment time usually runs about 3-4 hours on the average home. You may be at home or return when the job is complete.
Q. Will there be any damage to my roof with the microwave system?
A. No. Hi-Tech Termite does not walk on your roof with tarps with the microwave system.
Q. Is the big circus like tent used when using the microwave process?
A. No. Circus like tents are not used with the microwave system.
Q. I am thinking of selling my home in the next few years. Will I have to do the treatment again to clear escrow?
A. No. Whether we microwave or fumigate your home we will certify it in its entry for escrow purposes as long as it is under the original or extended warranty. There may be a charge of escrow services.
Q. If we have to fumigate, is your warranty the same?
A. Yes. If your home is fumigated or the microwave system used, the warranty is the same.
Q. Do I have to disconnect my appliances or my alarm system?
A. No. the microwaves do not effect electrical wiring.
Q. Does HI TECH TERMITE use itâ€™s own employees?
A. Yes. All work performed, except tent fumigations, are by employees of this company. Each person is licensed and bonded and we carry workman’s compensation on every employee. Due to the large number of multi-unit projects we do, such as apartment and townhouse associations, we also carry extensive liability coverage.
Q. I know I can get information on any company through a local Better Business Bureau. Is there any other source that provides more information?
A. The termite industry is highly regulated and monitored due to the potential of fumigants and the effects on human life. The Structural Pest Control Board, which is a division of the Department of Consumer Affairs, provides extensive information on any company in this industry. They are located on Howe Ave, in Sacramento, California. They provide information that is not available through any local source.
Q. Is there any way to prevent termite infestation?
A. Helpful Hints From The Experts.
1.Keep a good coat of paint on all exterior wood.
2.Clear caulking to cracks and wood separations on exterior trim.
3.Cover attic vents with window screen. (Standard construction puts ½ inch mesh, which is good for birds and rodents, but not termites)
4.Avoid earth to wood contacts under, and around or near main structure or deck and patio.
5.If you see anything that resembles termite evidence, call a licensed termite company before any major damage is done.